🐾 Puppy SOS Plan: Bite Protection Guarantee

At FRENCHTOUTOU, we know that dogs explore the world with their mouths. Teething, excess energy, or a moment of mischief can reduce their favorite toy to shreds in just a few minutes.

Don’t panic! As a premium brand that cares about its customers, we’re committed to helping you through your four-legged friend’s most turbulent phase.

🏆 What does this entail?

If your dog chews up and breaks one of our products within the first 90 days (3 months) after you receive it, we’ll cover 50% of the cost of the replacement item.

Valid once a year

📋 How does it work?

Take a photo: snap a picture that clearly shows the damaged product.

Email us: send the photo via email along with your contact information to frenchtoutou2025@gmail.com, telling us what happened (and be sure to include your dog’s name!).

Get your discount code: We’ll send you an exclusive 50% discount code to repurchase the same item on our website. (Standard shipping costs are the customer’s responsibility, but they’re free if you add another item and your total cart amount exceeds €39 for Spain and €49 for the rest of Europe.)